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Sage 300 2016 (6.3) and CRM 7.3 System Requirements

Technology & Supported Platform for Sage 300 2016 and Sage CRM

This document is intended to cover all information regarding the compatibility of various operating systems and hardware with Sage 300 2016, Sage 300c and 2014 (Accpac 6.2) and CRM. You should assume that any operating system not listed in this document is incompatible with the current version of Sage.

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Application Server Operating Systems

Windows Server 2008R2 and 2012 R2 is supported as the application server for Sage 300 2016. Note the following points: 

  • Sage supports only the 64-bit version of any application server operating system.
  • Printing in Web Deployment does not require Sage 300 Web Reporting by SAP Crystal Reports®.
  • Terminal Server and Citrix XenApp are supported only for Sage 300 Desktop (Visual Basic) programs, not for web screens.

Virtual environments

Sage 300 ERP 2016 is supported in VMware ESX and Microsoft Hyper-V virtual environments. However, please note that our support teams will address only application related issues that can be replicated in a physical environment, and will not address performance issues in a VMware or Hyper-V virtual environment.

Additional notes

  • Because implementing a virtual server environment is very complex, we recommend that you consult with a vendor-certified virtual server consultant.

The key is to have them commit to matching or mirroring performance requirements detailed in our hardware requirements section. A certified virtual server consultant should be able to provide you with a performance baseline report that includes expected maximum processing throughput per active instance, and expected performance trends as additional virtual instances come online. This document should also include the expected margin of error during peak business operating hours.

  • When running in a VMware environment, avoid over-committing VM Application Pools. Allocating more resources than the hardware can support can cause performance problems.
  • Each virtual environment should have sufficient resources for the operating system and installed applications.
  • If not properly implemented, a virtual environment can be a single point of failure. A single point of failure should be avoided at all costs. The virtual server community always recommends deploying at least two virtual servers, along with a failover strategy.
  • There is never enough memory to share among virtual devices running on a virtual server. We recommend that server RAM be configured to the maximum that the server hardware can support. Most server hardware that is certified by the virtual server vendor can support at least 32 GB of RAM.
  • Virtual server vendors always support a list of compatible server hardware devices. Therefore, ensure that the virtual server your firm is considering is on the Hardware Compatibility List.
  • Each virtual server vendor implements vastly different memory allocation strategies, so you need to be familiar with their specific strategy. For example, VMware dynamically allocates memory to an active virtual image, allowing the administrator to set a maximum memory limit, but allocating that maximum memory only as needed.
  • Network bandwidth may become a bottleneck in virtual network environments. Be prepared to add more than four network interface cards to your virtual server. Ask your virtual server platform expert to investigate the ability of these network interface devices to “team up.” When network bandwidth becomes a bottleneck, network interface teaming may be the easiest solution, without resorting to the more complicated strategy of breaking up your network into smaller segments.
  • At the time of writing, VMware vSphere endorses running database servers as a virtual instance. Sage 300 ERP has not been benchmarked to run the database server on a virtual instance in VMware, despite the vendor allowing this configuration.

Recommended Hardware Specifications

  Small Business
1- 5 users

Mid-Size Business
6 - 20 users

Large Enterprise
> 20 users
Workstation
  • Intel Core 2 Duo or higher
  • 4GB RAM (7/8.1/10)
  • 100MB for Workstation Files
  • Windows 7, 8.1,10
  • Intel Core 2 Duo or higher
  • 8GB RAM (7/8.1/10)
  • 100MB for Wkstn Files
  • Windows 7,8.1,10
  • Intel Core 2 Duo or higher
  • 8GB RAM (7/8.1/10)
  • 100MB for Wkstn Files
  • Windows  7,8.1,10
Sage 300 Server
  • Intel Duo-Core Processor or higher
  • 8GB RAM
  • 20 GB available, 5GB for Application Files
  • Raid 1
  • Intel Quad-Core Processor or higher
  • 16GB RAM
  • 20 GB available, 5GB for Application Files
  • Raid 1
  • 2x Intel Quad-Core Processor or higher
  • 32GB RAM
  • 20 GB available, 5GB for Application Files
  • Raid 10
Sage Portal Server
  • 2.00Ghz Quad-Core Processor or higher
  • 8GB RAM
  • 5GB for Application Files + Shared Data
  • 2.00Ghz Quad-Core Processor or higher
  • 16GB RAM
  • 5GB for Application Files + Shared Data
  • 2.00Ghz Quad-Core Processor or higher
  • 32GB RAM
  • 5GB for Application Files + Shared Data
Citrix or Terminal Server    
  • 2x Intel Quad-Core Processor or higher
  • Windows Server Std/Terminal Services x64
  • 32GB RAM capable of supporting 40 concurrent user sessions
Database Server
  • 2.6 Ghz Dual-Core Processor or higher
  • 8GB RAM
  • Windows 2008/2012 Server Standard (x86 or x64)
  • MS.SQL 2008 R2/2012/2014 Standard (x64)
  • 500GB Hard Disk Space
  • Raid 1 for SQL Data Files
  • Raid 1 for SQL Log Files
  • 2.6Ghz Dual-Core Processor or higher
  • 16GB RAM
  • Windows 2008/2012 Server Standard R2 x64
  • MS.SQL 2008R2/2012/2014 Standard (x64)
  • 1TB Hard Disk Space
  • Raid 1 for Operating System
  • Raid 1/10 for SQL Data Files
  • Raid 1 for SQL Log Files
  • 3.00Ghz Dual-Core Processor or higher
  • 32GB RAM
  • Windows 2008/2012 Server Standard R2 (x64)
  • MS.SQL 2008/2012/2014 Standard (x64)
  • 1.5 TB Hard Disk Space
  • Raid 1 for Operating System
  • Raid 10 for SQL Data Files
  • Raid 10 for SQL Log Files
SageCRM Server
  • 4GB RAM
  • 2.5GB Space for Application Files
  • 8 GB RAM
  • Minimum 5 GB Space for Application Files
  • 8 GB RAM
  • Minimum 10 GB Space for Application Files

* For SQL Express, check CPU and RAM limitations

Other Compatibility Notes

  • Sage 300 2016 does not support Pervasive.  Sage 300 ERP 2014 supports Pervasive PSQL Version 11.2 or higher. Older versions of Pervasive PSQL (version 11 or earlier) are not supported. 
  • Sage 300 is NOT supported on computers running Windows XP or Vista.  When Microsoft ended its support for Microsoft Windows XP on April 8, 2014, Sage also stopped supporting Sage 300 on computers using Windows XP and this includes product updates for existing Sage 300 ERP versions such as 2012, 6.0 and 5.6 running on Windows XP. 
  • Windows 2008 and 2011 versions of Small Business server are supported, but have not been tested. Due to the number of features included in Windows Small Business servers, we recommend that, for optimal performance, you install Sage 300 ERP on a separate machine. 
  • Windows Server 2012 Essentials (Small Business server) is supported but is not tested. 
  • The Analysis module for Sage 300 ERP Intelligence Reporting is not compatible with Microsoft Excel 2003. 
  • Sage is committed to supporting future Microsoft operating systems as they are released to market for all Sage 300 ERP applications. However, this does not include release candidates, beta or pre beta operating systems. As new operating systems are scheduled for final general release, Sage will evaluate their compatibility, and we will update this document based on those evaluations. 
  • Sage 300  does not support DCOM for Web Deployment. 
  • Sage 300 ERP Web Deployment does not require Sage 300 ERP Web Reporting by Crystal (Crystal RAS).
  • For Terminal Server or Citrix XenApp, support is only provided for Sage 
    300 VB Desktop programs.

Downloads - Sage 300 2016 and 300c Compatibility Guide

Download the Compatibility Guide for Sage 300 2016 and 300C. 

References to version 2014:

Download the Release Guide for Sage 300 ERP 2014

Download the Compatibility Guide for Sage 300 ERP 2014. 

Database Server Operating System

  • Database server Microsoft SQL Server 2008 R2, 2012 or 2014 on Windows Server 2012 R2 are supported for use as the database server.

    Note the following points:
  • Microsoft SQL Server Enterprise, Standard, Workgroup, and Express Editions are supported.  For Microsoft SQL databases, we recommend using a binary collation method, such as Latin1_general_bin.
  • Starting with version Sage 300 2016, Sage 300 only supports Microsoft SQL Server for all databases.
  • See Microsoft’s websites for limitations of their databases.

Additional Notes:

  • Microsoft SQL 2014 is supported
  • Microsoft SQL Server Enterprise, Standard, Workgroup, and Express Editions are supported. 
  • For Microsoft SQL databases, we recommend using a binary collation method, such as SQL_Latin1_General_CP1_CI_AS. 
  • Starting with Sage 300 ERP 2014, Sage 300 ERP Portal database is only supported on Microsoft SQL Server. Microsoft SQL Express Edition may be sufficient to run only the portal database.
  • See the database vendors’ websites for limitations of their databases.

Hardware Requirements

Thinking about project cost management? We can help with Cloud Hosted Solutions or call us at 866-436-3530 to discuss hardware leasing options.  

Recommended Configurations

 Sage_300_server_recommendations_by_edition.jpg

Browser Compatibility

  • The Portal supports Internet Explorer 11 and the latest editions of Chrome, Safari and Firefox. Microsoft Edge is not supported. Note the following points:
  • Opening Sage 300 Desktop (Visual Basic) screens from the Portal is supported only on 32- bit versions of Internet Explorer.
  • Opening Sage 300 screens in a separate window using Sage 300 web deployment is supported only on Internet Explorer.
  • Sage CRM 7.3B and integration with Sage 300 2016 are supported on Internet Explorer for both single- and two-server configurations, and on the latest versions of Google Chrome, Apple Safari, and Mozilla Firefox for single-server configurations only. 

Sage 300c

  • Server requirements To support Sage 300c web screens, the Sage 300c server requires Microsoft Windows Server 2012 R2 with IIS installed, including static content and ASP.Net. Sage 300c web screens require a Portal database, which can be the same database you use for the Sage 300 Portal.
  • The Portal database must use a supported version of Microsoft SQL Server. Web browser requirements To view Sage 300c web screens, use Internet Explorer 11 or the latest versions of Microsoft Edge, Google Chrome, Apple Safari, or Mozilla Firefox.


Sage HRMS System Requirements for versions 2015 and 2016

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Virtualization Platforms

Many companies are using server virtualization, which allows multiple operating systems to be installed on a single server, and can reduce the amount of hardware that is required to run all the software needed by the business. Since virtualization allows a variety of operating systems and software configuration settings to be used on a single machine, application virtualization provides a much more flexible way for companies to run applications, such as Sage HRMS and ESS. The flexibility benefits of virtualization mean that all those operating systems and applications could potentially be run on a single piece of hardware. Sage HRMS is now supported running in virtualization environments using:

  • Microsoft Hyper-V
  • Citrix Xen Apps
  • VMware ESX

Databases

Supported database platforms for Sage 300 ERP 2012:

  • Microsoft SQL 2008 R2, 2012 and 2014
  • Pervasive 11
  • Oracle 11g
  • Office 2013

Application Server Operating Systems

  • Windows Server 2012 Standard or Datacenter, latest service packs
  • Windows Server 2008 Standard or Enterprise Edition, latest service packs 
  • Windows Server 2008 R2 Standard or Enterprise Edition, latest service packs 
  • Terminal Services on Window Server 2008, 2012

Hardware Requirements by Size

Thinking about project cost management? We can help with Cloud Hosted Solutions or call us at 866-436-3530 to discuss hardware leasing options.  

Recommended Configurations

 

  Small Business Mid-Size Business Large Enterprise
# of 
Employees
 0 - 500 employees 501-2000 employees  2000 or more

Processor/

Memory

2.0 GHz
4 GB RAM
2.0 GHz
8 - 16 GB RAM


3.8 GHz+
32+ GB RAM

Db Engine Microsoft SQL Standard (x86 or x64) Microsoft SQL Standard x64 Microsoft SQL Standard x64
Db Size*  0.25 - 5 GB  5 - 10 GB  > 10 GB
OS Windows Server Standard x86 Windows Server Standard w/Terminal Services x64 x86 and x64 Windows Server Standard / Enterprise with Citrix
Reporting Standard Moderate Intensive

*Hard drive: 2 GB (add 1 GB for every 1000 employees)

Microsoft SQL Supported Versions

Sage HRMS will run on the following databases.  SQL Express is not supported.
  • Microsoft SQL Server 2012 Standard
  • Microsoft SQL Server 2012 R2 Standard
  • Microsoft SQL Server 2008 Standard 
  • Microsoft SQL Server 2008 R2 Standard

Sage ESS Advanced Customization Guide

Download instructions for working with database tables to customize the Sage Employee Self Service interface and experience.

 

Client Operating Systems

Sage HRMS will be supported running on these workstations:

    • Windows 10
    • Windows 8.1
    • Windows 8 
    • Windows 7

Browser Compatibility

  • Internet Explorer 10 or higher
  • Mozilla Firefox
  • Google Chrome (latest versions)

Sage ESS (Employee Self Service) Web Requirements

Sage HRMS ESS Requires"

  • Internet Information Services (IIS) Version 6 or 7. (IIS is required for the web server).
  • Microsoft.Net Framework 3.5
  • Browsers supported:

    • Internet Explorer 10 or higher
    • Mozilla Firefox
    • Google Chrome (latest versions)

Recommended Hardware Specifications

  Small Business Mid-Size Business Large Enterprise
Workstation
  • Intel Core 2 Duo or higher
  • 2GB RAM (XP)
  • 4GB RAM (Vista/7)
  • 100MB for Wkstn Files
  • Windows XP Pro, Vista, 7
  • Intel Core 2 Duo or higher
  • 2GB RAM (XP)
  • 4GB RAM (Vista/7)
  • 100MB for Wkstn Files
  • Windows XP Pro, Vista, 7
  • Intel Core 2 Duo or higher
  • 2GB RAM (XP)
  • 4GB RAM (Vista/7)
  • 100MB for Wkstn Files
  • Windows XP Pro, Vista, 7
Sage ERP Accpac Server
  • Intel Quad-Core Processor or higher
  • 4GB RAM
  • 5GB for Application Files
  • Intel Quad-Core Processor or higher
  • 8GB RAM
  • 5GB for Application Files
  • 2x Intel Quad-Core Processor or higher
  • 8GB RAM
  • 5GB for Application Files
Sage ERP Accpac Portal Server
  • 2.00Ghz Quad-Core Processor or higher
  • 4GB RAM
  • 5GB for Application Files + Shared Data
  • 2.00Ghz Quad-Core Processor or higher
  • 8GB RAM
  • 5GB for Application Files + Shared Data
  • 2.00Ghz Quad-Core Processor or higher
  • 4GB RAM
  • 5GB for Application Files + Shared Data
Citrix Terminal Server    
  • 2x Intel Quad-Core Processor or higher
  • Windows Server Std/Terminal Services x64
  • 8GB RAM capable of supporting 40 concurrent user sessions
Database Server
  • 2.00Ghz Dual-Core Processor or higher
  • 4GB RAM (32bit)*
  • 8GB RAM (64bit)*
  • Windows 2003/2008 Server Standard R2 (x86 orx64)
  • MS.SQL 2005/2008 Express or Standard (x86 or x64)
  • 120GB Hard Disk Space
  • 2.00Ghz Dual-Core Processor or higher
  • 8GB RAM
  • Windows 2003/2008 Server Standard R2 x64
  • MS.SQL 2005/2008 Standard (x64)
  • 250GB Hard Disk Space
  • 2.00Ghz Dual-Core Processor or higher
  • 16GB RAM
  • Windows 2003/2008 Server Standard R2 (x64)
  • MS.SQL 2005/2008 Standard (x64)
  • 500GB Hard Disk Space
SageCRM Server
  • 2GB RAM
  • 2.5GB Space for Application files
  • Refer to SageCRM Supported Platforms
  • Refer to SageCRM Supported Platforms

* For SQL Express, check CPU and RAM limitations

HRMS Installation Guide 2016

Download Sage HRMS Installation Guide

 

 

I was familiar with the flexibility of the Sage 300 ERP product and confident in the business process knowledge that Equation Technologies brought to the table.

Alex Eng - Controller - MD7

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