--- title: What’s New in Sage CRM 2022 R1 description: The latest Sage CRM 2022 R1 release was just announced and is now available for download. Let’s take a look at some of the key new features in this latest version. image: https://www.equationtech.us/hubfs/What%E2%80%99s%20New%20in%20Sage%20CRM%202022%20R1.png --- [866.436.3530](tel:+8664363530) | [** Customer Portal Login](https://na.myconnectwise.net/support/index.htm?Company=equationtech) [Speak With an Expert](https://www.equationtech.us/speak-with-an-expert) [![Equation Technologies - Sage Business Partner | San Diego](https://www.equationtech.us/hs-fs/hubfs/Redesign_Images/logo.png?width=230&name=logo.png "Equation Technologies - Sage Business Partner | San Diego")](https://www.equationtech.us/) - [Sage Services](https://www.equationtech.us/sage-services) - Products We Support - [Sage 300](https://www.equationtech.us/sage-services/sage-300-cloud) - [Sage Intacct](https://www.equationtech.us/sage-services/sage-intacct/) - [Sage CRM](https://www.equationtech.us/sage-services/sage-crm) - [Sage Payroll](https://www.equationtech.us/sage-services/sage-payroll) - [Sage HCM](https://www.equationtech.us/sage-services/sage-hcm-software) - [Sage FAS](https://www.equationtech.us/sage-services/fixed-assets) - [Sage Intelligence](https://www.equationtech.us/sage-services/sage-intelligence) - [Sage Enterprise Intelligence](https://www.equationtech.us/sage-services/sage-enterprise) - Services We Offer - [Software Selection](https://www.equationtech.us/software-solution-selection) - [Implementation](https://www.equationtech.us/sage-services/erp-implementation) - [Customization](https://www.equationtech.us/sage-services/customization) - [Support](https://www.equationtech.us/sage-services/support) - [Training](https://www.equationtech.us/sage-services/sage-training) - [Sage Cloud](https://www.equationtech.us/sage-services/hosting) - [Upgrades](https://www.equationtech.us/sage-services/upgrades) - [Extend Sage](https://www.equationtech.us/sage-integrations) - [Magento eCommerce](https://www.equationtech.us/sage-integrations#magento) - [ADP](https://www.equationtech.us/en/sage-300-sage-intacct-payroll-powered-by-adp) - [Aloha POS](https://www.equationtech.us/sage-integrations#aloha) - [Salesforce](https://www.equationtech.us/sage-integrations#salesforce) - [TimeClockPlus](https://www.equationtech.us/timeclockplus) - [Other Solutions](https://www.equationtech.us/other-solutions) - Industries - [Distribution](https://www.equationtech.us/distribution-management-software-solution) - [Education Nonprofit](https://www.equationtech.us/education-nonprofit-accounting-software) - [Financial Services](https://www.equationtech.us/financial-services-software) - [Franchise](https://www.equationtech.us/franchise-management-software) - [Healthcare](https://www.equationtech.us/healthcare-finance-software) - [Hospitality](https://www.equationtech.us/hotel-restaurant-accounting-software-solutions) - [Metal Processors & Distributors](https://www.equationtech.us/erp-for-metal-industry-businesses) - [Nonprofit](https://www.equationtech.us/nonprofit-accounting-software) - [Professional Services](https://www.equationtech.us/professional-services-software) - [SaaS & Technology](https://www.equationtech.us/erp-software-for-technology) - [Resources](https://www.equationtech.us/sage-software-resource-library) - [Technology Blog](https://www.equationtech.us/technology-blog) - [Training](https://www.equationtech.us/sage-services/sage-training) - [Online Videos](https://www.equationtech.us/sage-300-erp-accpac-tutorial) - [Case Studies](https://www.equationtech.us/case-studies) - [About](https://www.equationtech.us/about-us) - [Meet The Team](https://www.equationtech.us/management-team) - [Partners](https://www.equationtech.us/partners) - [Careers](https://www.equationtech.us/careers) - [Contact](https://www.equationtech.us/contact) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. # What’s New in Sage CRM 2022 R1 ![technology blog](https://www.equationtech.us/hubfs/What%E2%80%99s%20New%20in%20Sage%20CRM%202022%20R1.png) **twitter **linkedin **facebook The latest Sage CRM 2022 R1 release was just announced and is now available for download. Let’s take a look at some of the key new features in this latest version. ## **Mass Delete of Communications** As with almost any software application, as your database grows, your system slows. That’s probably why Sage CRM 2022 R1 introduces the ability to **mass delete** communication records that your business no longer needs. Removing old, unneeded communications will reduce the size of your Sage CRM database and help improve system performance.  When using this new feature, the records are permanently deleted from the Sage CRM database so be sure to **backup your data** before starting. The only way to retrieve records you accidentally delete is to restore from a backup. ## **Insert Email Signature** When creating or editing an email signature, you can use a new check box ‘**Use Signature for Replies and Forwards**’.    Selecting this check box inserts your signature into new emails and when **replying **or **forwarding **messages. If you clear this check box, your email signature is inserted into **new **emails only. For more on how to create or edit an email signature, see [Managing your email signature](https://help.sagecrm.com/on_premise/en/2022R1/Main%20Menu/Content/User/EM_ManageEmailSignature.htm) in the help documentation. ## **Automatic Calendar Refresh** In Sage CRM 2022 R1, you can now use the new '**Calendar Refresh Interval**' option to set the automatic refresh rate (in seconds) for the Calendar and Calendar List tabs.   To access this option, go to **Administration **> **System **> **System Behavior**. You can also disable automatic refresh by setting this field to a blank value or 0.** ** **![Whats New Sage CRM 2022 R1](https://www.equationtech.us/hs-fs/hubfs/Whats%20New%20Sage%20CRM%202022%20R1.jpg?width=489&name=Whats%20New%20Sage%20CRM%202022%20R1.jpg)** ## **Resize Table Columns in Email Templates** When inserting or editing a table in an email template, system administrators can now resize the width of the table columns. To do so, go to **Administration** > **Email and Documents** > **Email Templates**. Hover over the border of the table column you want to resize. When the pointer becomes a double-headed arrow, click and drag the border to resize the column width. ## **Technology Updates** Sage CRM 2022 R1 is now compatible with **Windows 11**.  In addition, when performing a new installation of Sage CRM, you’ll have the option of connecting with a **Microsoft Azure SQL Database**. Finally, **Microsoft SQL Server 2019 Express** is now distributed in the Sage CRM installation package. It’s also worth noting that Sage CRM will no longer support **Microsoft Internet Explorer 11** ahead of the browser’s retirement by Microsoft in June 2022.  As a result, 2 features - ‘Edit merged documents’ and ‘Send emails using Outlook’ - have been discontinued. [Contact us](mailto:info@equationtech.us?subject=Inquiry:%20WHAT%E2%80%99S%20NEW%20IN%20SAGE%20300%20-%20Product%20Update%201%20for%20Version%202022) if you have questions about Sage CRM or need help with an upgrade.   ### Related Articles ##### [Sage 300 & Windows 10 End of Life: What You Need to Know](https://www.equationtech.us/sage-accpac-blog/sage-300-windows-10-end-of-life-what-you-need-to-know) There’s been a lot of conversation lately around Windows 10 end of life and what that means for... ##### [From Start-Up to Quarter Billion – How Sage 300 Scaled Success](https://www.equationtech.us/sage-accpac-blog/from-start-up-to-quarter-billion-how-sage-300-scaled-success) We also have a [video version](https://drive.google.com/file/d/1ssdM9iHt6Wz86A-VDvAER03NdXkAodg9/view?usp=sharing) of this article, where you can hear directly from one of our ERP... ##### [How to Simplify Payroll and Job Costing with Sage 300](https://www.equationtech.us/sage-accpac-blog/how-to-simplify-payroll-and-job-costing-with-sage-300) Getting payroll to play nice with your job costing system is like fitting a square peg into a round... ## Need Help Now? 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