Unlimited Accpac Technical Support $195 per month

With Equation Technologies Unlimited Sage Accpac Technical Support, you will receive:

• Unlimited number of support questions/issues
• 10% discount off the normal hourly rate
• Guaranteed response time
• Entitled to Equation's monthly webinars to a single computer connection per session, at no charge ($80 value)
• Reduced rate to attend Accpac User Module Training (2 hours session), $95.  
• Assistance with software installation and service packs deployments
• Provide assistance in determining whether an issue is program, database or environment related
• Clarify and explain the significance of error message(s)
• Provide information on program functionality

Application (Included):

• Sage Accpac ERP Modules*

Optional Application(s)**:

• Sage Accpac CRM
• HROffice (formerly ACCPAC HR Series)
• Sage Accpac Insights
• MISys Manufacturing System
• ICINITI eCommerce

Support services will be administered by telephone and / or email and / or fax and / or remote access via GoToMeeting/GoToAssist session.

Contact Equation to receive more information on this service offering.

(*Modules included: System Manager, Accounts Payable, Accounts Receivable, General Ledger, G/L Security, G/L Consolidations, Intercompany Transfers, Inventory Control, Multicurrency, National Accounts Management, Order Entry, Payroll (U.S. and Canadian), Process Server, Project and Job Costing, Purchase Order, Return Materials Authorization (RMA), Transaction Analysis and Optional Field Creator

** Optional Applications are not included.  You can add additional appliactions to the Tech Support agreement. Please note that applicable charges will apply to the list of Optional Application(s) listed above)