Sage Support and Services

Keep Your Sage System Up and Running ... Always

Give Your Team a Resource They Can Always Count on... Top-Notch Support


Through our many years of experience, we've noticed most businesses underestimate the importance of service when choosing a partner for their Sage Support. We specialize in superior support and whether that's remotely, in-person, on the telephone, or via email, we provide the Sage support that fits your business needs best!

Responding to your software problems is our highest priority, and a variety of our remote services include: 

  • Viewing, diagnosing and solving your software problems remotely,
  • Helping you identify & solve software problems internally,
  • Analyzing a program & uploading a "patch" to solve the problem.

Our Sage support team also offers alternative processes to make your entire system more effective, including:

Project Recovery: Capture the value of your investment

The impact of a mismanaged ERP implementation reverberates across the entire enterprise, and filters inefficiencies and bad data throughout your entire operational process and workflow. Is this what you had in mind when you made the decisione to invest in a better solution? Nearly half of our clients have come to us as a result of mismanaged implementation. We take great pride in working with companies to get them back on track. Through client feedback and our own experience, we have developed a checklist of indicators which may point to problematic implementation.

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"We have been though a lot of Sage software support vendors through the years, and it was a non-stop struggle. Admittedly we are a high urgency, high demand, little to no notice group. Equation Tech is the only vendor we have had that meets our needs every time, regardless. They are all highly knowledgeable, fast and friendly."

Kerstin G. Kubina, Director, Billing and Collections - TMG

Contact Us To Learn About Our Support Options

Fill out the form to the right and we'll be happy to discuss your specific business requirements.

NOTE: Existing clients should contact the Support team directly at 866.436.3530 or submit a ticket through our Customer Portal.

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