Why You Should Hire a Telecom Agent

Posted by Ian Bengson on Mon, May 5, 2014

Properly taking care of issues related to telecommunications is very important to every business. Every business needs to stay in contact with their clients, suppliers, and business partners. When there is an issue with internal communications there can be a lot of stress involved. A telecom consultant acts as a liaison between your business and the carrier that your business chooses to go with. Here are a few reasons to hire a telecom agent:

1. Telecom Agents Work with Multiple Carrier Companies

Since telecom agents aren't limited to one particular company, they can use their expert knowledge to find you the best deal for your business' needs. Since certain carriers are regional, a qualified agent can allocate everything you need at a better price than you thought possible. By comparing a handful of solutions, you will be able to make a more informed decision.

2. Consultants Provide Resources to Resolve Technical Problems

Most business owners aren't experts when it comes to telecommunications, so it's good to have an expert at the time of installation. An agent should operate with an installation checklist. They will make sure that your phone lines are properly tagged at the time of installation and will map out what work must be completed by a company different from the one you are contracting with for service. This helps to eliminate downtime when you have an expert overseeing the installation.

3. You Pay Nothing for the Expert Services of a Telecom Consultant

The telecom agent that you select to consult with is paid by the carrier on a monthly basis. The more satisfied you are with the carrier’s services that you purchase, the longer the agent will receive their monthly check. This type of arrangement actually provides the incentive to fnd you the best deal. Internal sales agents who directly work for the carrier are paid once when the sale is completed. The higher your bill is every month, the more they will receive in their one-time commission. On the other hand, an independent telecom agent looks out for your best interests.

For more information on telecommunications or to find a telecom agent, contact our partner, Meridian Network Services

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