Issue:

The printer location has been changed and now the ability to print to a different tray is not available.

Solution:

The following describes the steps that needs to be done in PrintBoss:

Go into the Windows Printers list.

Look at the properties of the HP Laser Jet - the paper should be setup so that the "auto select" or "default" tray is chosen.

Open PrintBoss.

Select "File ... Printer Setup". This is where the HP Laser Jet is selected. Note that the "paper source" listed indicates either "auto select" or "default".

Click on OK.

In PrintBoss, select "Edit ... Form Files". If there are multiple users, go to the "Special Controls" tab.

Check the "Save Form's Printer Selections Locally" box.

Next Go to the "Multi Part settings" tab.

Change the "Source tray" as desired.

Click on OK.

Ensure that new printer is available to other users on the network.