Issue:
CRM user unable to login and received error message reading "Access violation at address 1A003F78 in module 'eware.dll'. Read of address 53534144".
When check in http://[servername]/[CRM install name]/eware.dll/sysadmin it shows that there are multiple logon sessions recorded for the user.
Solution:
The user's view is corrupted within the vSentinel view in the database.
To resolve this, restart IIS in the CRM application server.
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