On a new workstation install for Windows 8.1, user receives the following error message "you do not have license for this product". The fix is to recreate the ACCPAC Configuration registry values in HKEY_LOCAL_MACHINE to the HKEY_USERS folder for that individual user.
The following steps are to be performed on the computer used by the user who experienced the error.:
Take note of the values. See example below. You will need to copy the values in step 6.
7.) Go to HKEY_USERS\<user’s SID identified in step 4>\Software\ACCPAC INTERNATIONAL, INC.\ACCPAC\CONFIGURATION.
8. Create the same string, dword (32 bit), etc. values as noted in step 6.
9. When done, close Regedit and observe if the user still reports the same error.
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