Why should I keep my Sage ERP Accpac Software Maintenance active?

Posted by EQ Tech on Fri, Feb 4, 2011

"To renew or not to renew?" One of the most popular FAQ. Here are some answers or reasons for Sage ERP Accpac users to consider. While this maintenance plan is optional (with the exception of the first year of product purchase) we would like to point out some of the shortcomings of an expired maintenance plan:

  • Reinstatement penalties is assessed by software vendors for reinstating Software Assurance subscriptions.  These fees are generally substantial.
  • Because of the practical considerations of software development, only the three most current versions of the software are officially supported. In light of this, effective April 1st, 2011 the supported version for Sage ERP Accpac will be versions 6.0, 5.6 and 5.5. As mentioned in one of our earlier blog article, version 5.4 will be discontinued after April 1, 2011. 
  • Inability to purchase additional user license, modules and/or third party modules for your existing Sage ERP Accpac system. This is probably one of the most unnoticed shortcomings ~ Sage Software's announcement and release of the "Sage Accpac Add-on Product Policy" back in 2009. The description of this policy outlines the following - 'Effective October 1, 2009, sales of Sage Accpac products to existing customers will only be available to customers enrolled in a Software Assurance plan.'

If you choose to stay on an older Sage ERP Accpac version it is important that your IT strategy also maintains existing hardware, operating systems and integrated products such as Microsoft Office and Crystal Reports on the version that is compatible with the Sage Accpac system.  It is very typical for a user on an older version to order a new computer which comes installed with a new operating system to be upset to learn that their Sage ERP Accpac version will not run on the new operating system. 

If you are interested to learn more about your current Sage Software Assurance plan whether your plan is current or expired, drop us a line. We would be happy to help.

Topics: Sage 300 (ACCPAC)

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