---
title: Sage 300 ERP Online Launching Live Chat Support
description: "Sage 300 ERP Online will be launching the new \"Connectivity Support Chat\" on June, 27, 2012."
image: https://www.equationtech.us/hs-fs/file-14058637-jpg/images/s--equation-marketing-2010_hubspot-blog_entries-6-25-2012-sageerponlinelivechat.jpg
---

[866.436.3530](tel:+8664363530) | [** Customer Portal Login](https://na.myconnectwise.net/support/index.htm?Company=equationtech)

[Speak With an Expert](https://www.equationtech.us/speak-with-an-expert)

[![Equation Technologies - Sage Business Partner | San Diego](https://www.equationtech.us/hs-fs/hubfs/Redesign_Images/logo.png?width=230&name=logo.png "Equation Technologies - Sage Business Partner | San Diego")](https://www.equationtech.us/)

- [Sage Services](https://www.equationtech.us/sage-services) 
    - Products We Support 
          - [Sage 300](https://www.equationtech.us/sage-services/sage-300-cloud)
          - [Sage Intacct](https://www.equationtech.us/sage-services/sage-intacct/)
          - [Sage CRM](https://www.equationtech.us/sage-services/sage-crm)
          - [Sage Payroll](https://www.equationtech.us/sage-services/sage-payroll)
          - [Sage HCM](https://www.equationtech.us/sage-services/sage-hcm-software)
          - [Sage FAS](https://www.equationtech.us/sage-services/fixed-assets)
          - [Sage Intelligence](https://www.equationtech.us/sage-services/sage-intelligence)
          - [Sage Enterprise Intelligence](https://www.equationtech.us/sage-services/sage-enterprise)
    - Services We Offer 
          - [Software Selection](https://www.equationtech.us/software-solution-selection)
          - [Implementation](https://www.equationtech.us/sage-services/erp-implementation)
          - [Customization](https://www.equationtech.us/sage-services/customization)
          - [Support](https://www.equationtech.us/sage-services/support)
          - [Training](https://www.equationtech.us/sage-services/sage-training)
          - [Sage Cloud](https://www.equationtech.us/sage-services/hosting)
          - [Upgrades](https://www.equationtech.us/sage-services/upgrades)
    - [Extend Sage](https://www.equationtech.us/sage-integrations) 
          - [Magento eCommerce](https://www.equationtech.us/sage-integrations#magento)
          - [ADP](https://www.equationtech.us/en/sage-300-sage-intacct-payroll-powered-by-adp)
          - [Aloha POS](https://www.equationtech.us/sage-integrations#aloha)
          - [Salesforce](https://www.equationtech.us/sage-integrations#salesforce)
          - [TimeClockPlus](https://www.equationtech.us/timeclockplus)
          - [Other Solutions](https://www.equationtech.us/other-solutions)
- Industries 
    - [Distribution](https://www.equationtech.us/distribution-management-software-solution)
    - [Education Nonprofit](https://www.equationtech.us/education-nonprofit-accounting-software)
    - [Financial Services](https://www.equationtech.us/financial-services-software)
    - [Franchise](https://www.equationtech.us/franchise-management-software)
    - [Healthcare](https://www.equationtech.us/healthcare-finance-software)
    - [Hospitality](https://www.equationtech.us/hotel-restaurant-accounting-software-solutions)
    - [Metal Processors & Distributors](https://www.equationtech.us/erp-for-metal-industry-businesses)
    - [Nonprofit](https://www.equationtech.us/nonprofit-accounting-software)
    - [Professional Services](https://www.equationtech.us/professional-services-software)
    - [SaaS & Technology](https://www.equationtech.us/erp-software-for-technology)
- [Resources](https://www.equationtech.us/sage-software-resource-library) 
    - [Technology Blog](https://www.equationtech.us/technology-blog)
    - [Training](https://www.equationtech.us/sage-services/sage-training)
    - [Online Videos](https://www.equationtech.us/sage-300-erp-accpac-tutorial)
    - [Case Studies](https://www.equationtech.us/case-studies)
- [About](https://www.equationtech.us/about-us) 
    - [Meet The Team](https://www.equationtech.us/management-team)
    - [Partners](https://www.equationtech.us/partners)
    - [Careers](https://www.equationtech.us/careers)
    - [Contact](https://www.equationtech.us/contact)

This is a search field with an auto-suggest feature attached.

- There are no suggestions because the search field is empty.

# Sage 300 ERP Online Launching Live Chat Support

![technology blog](https://www.equationtech.us/hs-fs/file-14058637-jpg/images/s--equation-marketing-2010_hubspot-blog_entries-6-25-2012-sageerponlinelivechat.jpg)

**twitter **linkedin **facebook

Great news for [Sage 300 ERP Online](https://www.equationtech.us/sage_cloud/) users! Sage will be introducing live chat for connectivity support. This chat feature will connect you with a live analyst and will be accessible from [Sage logon page](http://na.sage.com/sage-300-erp/sage-300-erp-online/Sage-300-ERP-Online-Login). Mark your calendar, the new service is going live on June, 27, 2012. Once the service is live you will find a "Connectivity Support Chat" button on the Sage logon page.

![Sage 300 ERP Online Connectivity Support Chat](https://www.equationtech.us/hs-fs/file-14058637-jpg/images/s--equation-marketing-2010_hubspot-blog_entries-6-25-2012-sageerponlinelivechat.jpg)

 

Things to know:

- Real-time Connectivity Support Chat will be available during the hours of 7:00 a.m. to 5:00 p.m. Pacific Time
- In addition to connectivity support, requests for additional ERP Users, RCALs, or databases may also be made through the chat.

Users should also be prepared to provide the support analyst with the Citrix User ID and Sage Customer ID.

For more information concerning this please contact Sage at [support.300erponline@sage.com](mailto:support.300erponline@sage.com).

### Related Articles

<https://www.equationtech.us/sage-accpac-blog/sage-300-windows-10-end-of-life-what-you-need-to-know>

##### [Sage 300 & Windows 10 End of Life: What You Need to Know](https://www.equationtech.us/sage-accpac-blog/sage-300-windows-10-end-of-life-what-you-need-to-know)

There’s been a lot of conversation lately around Windows 10 end of life and what that means for...

<https://www.equationtech.us/sage-accpac-blog/from-start-up-to-quarter-billion-how-sage-300-scaled-success>

##### [From Start-Up to Quarter Billion – How Sage 300 Scaled Success](https://www.equationtech.us/sage-accpac-blog/from-start-up-to-quarter-billion-how-sage-300-scaled-success)

We also have a [video version](https://drive.google.com/file/d/1ssdM9iHt6Wz86A-VDvAER03NdXkAodg9/view?usp=sharing) of this article, where you can hear directly from one of our ERP...

<https://www.equationtech.us/sage-accpac-blog/how-to-simplify-payroll-and-job-costing-with-sage-300>

##### [How to Simplify Payroll and Job Costing with Sage 300](https://www.equationtech.us/sage-accpac-blog/how-to-simplify-payroll-and-job-costing-with-sage-300)

Getting payroll to play nice with your job costing system is like fitting a square peg into a round...

## Need Help Now?

[![Request a Call](https://hubspot-no-cache-na2-prod.s3.amazonaws.com/cta/default/41683/0d27fa16-1614-41b4-9caf-f9597d262c41.png)](https://hubspot-cta-redirect-na2-prod.s3.amazonaws.com/cta/redirect/41683/0d27fa16-1614-41b4-9caf-f9597d262c41)

Products We Support

- [Sage 300](https://www.equationtech.us/sage-services/sage-300)
- [Sage Intacct](https://www.equationtech.us/sage-services/sage-intacct/)
- [Sage CRM](https://www.equationtech.us/sage-services/sage-crm)
- [Sage HRMS](https://www.equationtech.us/sage-services/sage-hrms)
- [Sage FAS](https://www.equationtech.us/sage-services/fixed-assets)
- [Sage Intelligence](https://www.equationtech.us/sage-services/sage-intelligence)
- [Sage Enterprise Intelligence](https://www.equationtech.us/sage-services/sage-enterprise)
- [Sage Financials](https://www.equationtech.us/sage-services/sage-live)

Services We Offer

- [Software Selection & Licensing](https://www.equationtech.us/sage-services/erp-software-selection)
- [Implementation](https://www.equationtech.us/sage-services/erp-implementation)
- [Customization](https://www.equationtech.us/sage-services/customization)
- [Support](https://www.equationtech.us/sage-services/support)
- [Training](https://www.equationtech.us/sage-services/sage-training)
- [Hosting](https://www.equationtech.us/sage-services/hosting)
- [Upgrades](https://www.equationtech.us/sage-services/upgrades)

Resources

- [Technology Blog](https://www.equationtech.us/technology-blog)
- [Training](https://www.equationtech.us/sage-services/sage-training)
- [Sage Software Video Tutorials](https://www.equationtech.us/sage-300-erp-accpac-tutorial)
- [Case Studies](https://www.equationtech.us/case-studies)

About

- [Meet The Team](https://www.equationtech.us/management-team)
- [Certifications & Partners](https://www.equationtech.us/partners)
- [Careers](https://www.equationtech.us/careers)
- [Contact](https://www.equationtech.us/contact)
- [San Diego Location](https://www.equationtech.us/sage-300-support-san-diego)
- [Orange County Location](https://www.equationtech.us/sage-300-support-orange-county)
- [Seattle Location](https://www.equationtech.us/sage-300-support-seattle)

[![Equation Technologies - Sage 300 Authorized Partner](https://www.equationtech.us/hs-fs/hubfs/Redesign_Images/logo-footer.png?width=220&name=logo-footer.png "Equation Technologies - Sage 300 Authorized Partner")](https://www.equationtech.us/)

**Equation Technologies**

United States: 533 2nd Street Encinitas, CA 92024

Canada: #301 - 220 Brew Street Port Moody, BC V3H 0H6

Phone: 866.436.3530  •  E-mail: [info@equationtech.us](mailto:info@equationtech.us)

<https://www.linkedin.com/company/equation-technologies-inc-> <https://www.facebook.com/EquationTechnologies/> <https://twitter.com/Equation_Accpac> <https://plus.google.com/112496351654509577343>

Equation Technologies ©2016

[Contact Us](https://www.equationtech.us/contact)  | [Privacy Policy](https://www.equationtech.us/privacy-policy)

```json
{
  "@context" : "http://schema.org",
  "@type" : "Article",
  "author" : {
    "@type" : "Person",
    "name" : "EQ Tech"
  },
  "dateModified" : "Mon, Jun 25, 2012",
  "datePublished" : "Mon, Jun 25, 2012",
  "description" : "Sage 300 (formerly Sage Accpac) blog with informative articles in reference to financial software processes and procedures including payroll taxes, training, product information, custom development.",
  "headline" : "Sage 300 ERP Online Launching Live Chat Support",
  "image" : {
    "@type" : "ImageObject",
    "height" : 800,
    "url" : "//cdn2.hubspot.net/hub/41683/file-14058637-jpg/images/s--equation-marketing-2010_hubspot-blog_entries-6-25-2012-sageerponlinelivechat.jpg",
    "width" : 800
  },
  "mainEntityOfPage" : {
    "@id" : "https://www.equationtech.us/sage-accpac-blog/bid/86495/Sage-300-ERP-Online-Launching-Live-Chat-Support",
    "@type" : "WebPage"
  },
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "https://www.equationtech.us/hs-fs/hubfs/Redesign_Images/logo.png?t=1474998725496&width=230&name=logo.png",
      "width" : 600
    },
    "name" : "Equation Technologies Inc."
  }
}
```