Microsoft Update may cause Sage 300 importing errors

Error: Unexpected error from external database driver


When importing an Excel (xls) file from an external system into Sage 300 modules (i.e. Order Entry or Payroll), getting the error message:

"Unexpected error from external database driver. Source:1101:40-107180004005.503.914"


Confirmed there was a Microsoft Security Update for Windows 7.

2017-10 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4041681)


Use XLSB (Excel Binary) or XLSX (Excel 2007) instead of XLS (Excel 2000). Go File > Save As in Excel and choose either XLSB or XLSX.


If file is changed to .xlxs or xlxb, use File Type 'Excel 2007' or Excel 2007 Binary on import.

Sage 300 Excel Error

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