Microsoft Update may cause Sage 300 importing errors

Posted by EQ Tech on Wed, Oct 18, 2017

Error: Unexpected error from external database driver

Description:

When importing an Excel (xls) file from an external system into Sage 300 modules (i.e. Order Entry or Payroll), getting the error message:

"Unexpected error from external database driver. Source:1101:40-107180004005.503.914"

Cause:

Confirmed there was a Microsoft Security Update for Windows 7.

2017-10 Security Monthly Quality Rollup for Windows 7 for x86-based Systems (KB4041681)

Workaround:

Use XLSB (Excel Binary) or XLSX (Excel 2007) instead of XLS (Excel 2000). Go File > Save As in Excel and choose either XLSB or XLSX.

Note:

If file is changed to .xlxs or xlxb, use File Type 'Excel 2007' or Excel 2007 Binary on import.

Sage 300 Excel Error

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Topics: Sage 300 Tips & Tricks

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