Resources For Our Sage Clients

• Sage supports only the 64-bit version of any application server operating system.
• Printing in Web Deployment does not require Sage 300 Web Reporting by SAP Crystal Reports®.
• Terminal Server and Citrix XenApp are supported only for Sage 300 Desktop (Visual Basic) programs, not for web screens.

Sage 300 ERP 2016 is supported in VMware ESX and Microsoft Hyper-V virtual environments. However, please note that our support teams will address only application related issues that can be replicated in a physical environment, and will not address performance issues in a VMware or Hyper-V virtual environment.

Additional notes

• Because implementing a virtual server environment is very complex, we recommend that you consult with a vendor-certified virtual server consultant.

The key is to have them commit to matching or mirroring performance requirements detailed in our hardware requirements section. A certified virtual server consultant should be able to provide you with a performance baseline report that includes expected maximum processing throughput per active instance, and expected performance trends as additional virtual instances come online. This document should also include the expected margin of error during peak business operating hours.

• When running in a VMware environment, avoid over-committing VM Application Pools. Allocating more resources than the hardware can support can cause performance problems.
• Each virtual environment should have sufficient resources for the operating system and installed applications.
• If not properly implemented, a virtual environment can be a single point of failure. A single point of failure should be avoided at all costs. The virtual server community always recommends deploying at least two virtual servers, along with a failover strategy.
• There is never enough memory to share among virtual devices running on a virtual server. We recommend that server RAM be configured to the maximum that the server hardware can support. Most server hardware that is certified by the virtual server vendor can support at least 32 GB of RAM.
• Virtual server vendors always support a list of compatible server hardware devices. Therefore, ensure that the virtual server your firm is considering is on the Hardware Compatibility List.
• Each virtual server vendor implements vastly different memory allocation strategies, so you need to be familiar with their specific strategy. For example, VMware dynamically allocates memory to an active virtual image, allowing the administrator to set a maximum memory limit, but allocating that maximum memory only as needed.
• Network bandwidth may become a bottleneck in virtual network environments. Be prepared to add more than four network interface cards to your virtual server. Ask your virtual server platform expert to investigate the ability of these network interface devices to “team up.” When network bandwidth becomes a bottleneck, network interface teaming may be the easiest solution, without resorting to the more complicated strategy of breaking up your network into smaller segments.
• At the time of writing, VMware vSphere endorses running database servers as a virtual instance. Sage 300 ERP has not been benchmarked to run the database server on a virtual instance in VMware, despite the vendor allowing this configuration.

* For SQL Express, check CPU and RAM limitations

• Sage 300 2016 does not support Pervasive.  Sage 300 ERP 2014 supports Pervasive PSQL Version 11.2 or higher. Older versions of Pervasive PSQL (version 11 or earlier) are not supported. 

• Sage 300 is NOT supported on computers running Windows XP or Vista.  When Microsoft ended its support for Microsoft Windows XP on April 8, 2014, Sage also stopped supporting Sage 300 on computers using Windows XP and this includes product updates for existing Sage 300 ERP versions such as 2012, 6.0 and 5.6 running on Windows XP. 

• Windows 2008 and 2011 versions of Small Business server are supported, but have not been tested. Due to the number of features included in Windows Small Business servers, we recommend that, for optimal performance, you install Sage 300 ERP on a separate machine. 
• Windows Server 2012 Essentials (Small Business server) is supported but is not tested. 
• The Analysis module for Sage 300 ERP Intelligence Reporting is not compatible with Microsoft Excel 2003. 
• Sage is committed to supporting future Microsoft operating systems as they are released to market for all Sage 300 ERP applications. However, this does not include release candidates, beta or pre beta operating systems. As new operating systems are scheduled for final general release, Sage will evaluate their compatibility, and we will update this document based on those evaluations. 
• Sage 300  does not support DCOM for Web Deployment. 
• Sage 300 ERP Web Deployment does not require Sage 300 ERP Web Reporting by Crystal (Crystal RAS).
• For Terminal Server or Citrix XenApp, support is only provided for Sage 
  300 VB Desktop programs.

Download the Compatibility Guide for Sage 300 2016 and 300C. 

References to version 2014:

Download the Release Guide for Sage 300 ERP 2014

Download the Compatibility Guide for Sage 300 ERP 2014. 

• Database server Microsoft SQL Server 2008 R2, 2012 or 2014 on Windows Server 2012 R2 are supported for use as the database server.
  
  Note the following points:
• Microsoft SQL Server Enterprise, Standard, Workgroup, and Express Editions are supported.  For Microsoft SQL databases, we recommend using a binary collation method, such as Latin1_general_bin.
• Starting with version Sage 300 2016, Sage 300 only supports Microsoft SQL Server for all databases.
• See Microsoft’s websites for limitations of their databases.

Additional Notes:

• Microsoft SQL 2014 is supported
• Microsoft SQL Server Enterprise, Standard, Workgroup, and Express Editions are supported. 
• For Microsoft SQL databases, we recommend using a binary collation method, such as SQL_Latin1_General_CP1_CI_AS. 
• Starting with Sage 300 ERP 2014, Sage 300 ERP Portal database is only supported on Microsoft SQL Server. Microsoft SQL Express Edition may be sufficient to run only the portal database.
• See the database vendors’ websites for limitations of their databases.

Thinking about project cost management? We can help with Cloud Hosted Solutions or call us at 866-436-3530 to discuss hardware leasing options.  

Recommended Configurations

• The Portal supports Internet Explorer 11 and the latest editions of Chrome, Safari and Firefox. Microsoft Edge is not supported. Note the following points:
• Opening Sage 300 Desktop (Visual Basic) screens from the Portal is supported only on 32- bit versions of Internet Explorer.
• Opening Sage 300 screens in a separate window using Sage 300 web deployment is supported only on Internet Explorer.
• Sage CRM 7.3B and integration with Sage 300 2016 are supported on Internet Explorer for both single- and two-server configurations, and on the latest versions of Google Chrome, Apple Safari, and Mozilla Firefox for single-server configurations only. 

• Server requirements To support Sage 300c web screens, the Sage 300c server requires Microsoft Windows Server 2012 R2 with IIS installed, including static content and ASP.Net. Sage 300c web screens require a Portal database, which can be the same database you use for the Sage 300 Portal.
• The Portal database must use a supported version of Microsoft SQL Server. Web browser requirements To view Sage 300c web screens, use Internet Explorer 11 or the latest versions of Microsoft Edge, Google Chrome, Apple Safari, or Mozilla Firefox.

Many companies are using server virtualization, which allows multiple operating systems to be installed on a single server, and can reduce the amount of hardware that is required to run all the software needed by the business. Since virtualization allows a variety of operating systems and software configuration settings to be used on a single machine, application virtualization provides a much more flexible way for companies to run applications, such as Sage 300 ERP. The flexibility benefits of virtualization mean that all those operating systems and applications could potentially be run on a single piece of hardware. Sage 300 ERP is now supported running in virtualization environments using:

• Microsoft Hyper-V
• Citrix Xen Apps
• VMware ESX

Supported database platforms for Sage 300 ERP 2012:

• Microsoft SQL 2008 R2, 2012 and 2014
• Pervasive 11
• Oracle 11g
• Office 2013

• Sage ERP Accpac Version 6.0 requires Pervasive PSQL Version 10.2 or higher.
• Sage ERP Accpac Version 6.0 now supports Microsoft Windows 2008 R2 and Microsoft SQL 2008 R2
• Sage ERP Accpac Version 6.0 does not support older versions of Pervasive PSQL (Version 9.7 or earlier) or Oracle (Version 10.0 or earlier).
• Windows 2003 and 2008 Small Business server are supported, but remain untested. Due to the number of features included in Windows Small Business servers, we recommended that, for optimal performance, you install Sage ERP Accpac on a separate machine.
• The Analysis module for Sage Accpac Intelligence is not compatible with Microsoft Excel 2003.
• Sage is phasing out support of DCOM for Web Deployment in favor of .Net. Although DCOM is supported in Version 6.0, .Net is the preferred method. With the release of Sage ERP Accpac Version 6.1, DCOM will no longer be supported.

Thinking about project cost management? We can help with Cloud Hosted Solutions or call us at 866-436-3530 to discuss hardware leasing options.  

Recommended Configurations

 * Financials Modules include: System Manager, General Ledger, Accounts Receivable, and Accounts Payable. Operations Modules include: Inventory Control, Order Entry and Purchase Orders.

Additional Notes:

• Microsoft SQL Server Enterprise, Standard, Workgroup, and Express Editions are supported.
• Oracle Enterprise, Standard, and Standard Edition One are supported for company and system databases. Oracle is not supported for the portal database.
• Only the WE8MSWIN1252 code set is supported in an Oracle environment.

Sage 300 will be supported running on:

• Microsoft Windows 7, 8  and 10 (versions 2016 & 2014)
• Microsoft Windows Server 2003, 2008 and 2012
• Microsoft Small Business Server 2011

 *IE support for the Portal requires a minimum of IE9

The following information is intended to cover all supported platforms regarding the compatibility of various operating systems with Sage ERP Accpac Version 6.0. You should assume that any operating system not listed below is incompatible with the current version of Sage ERP Accpac.

Sage Customer Support Services supports Sage ERP Accpac only on platforms that are listed as supported in this document. You can submit requests to support additional operating systems, as well as your suggestions for enhancing the product, to Sage ERP Accpac Ideas.

The Sage ERP Accpac Portal supports:

• Microsoft Internet Explorer Versions 7 and 8, only.
• Microsoft SQL Server (including Microsoft SQL Server Express) and Pervasive PSQL. Note that the portal database can use a different database format than the company and system databases.
• Internet Information Services (IIS) Version 6 or 7. (IIS is required for the web server).

* For SQL Express, check CPU and RAM limitations

Additional Notes:

• Printing in Web Deployment requires Sage ERP Accpac Web Reporting by Crystal. Currently, Web Deployment ships with Crystal RAS XI R1, while the regular deployment uses Crystal Reports Runtime Edition XI R2.
• Sage ERP Accpac Web Reporting by Crystal is not supported on Windows Server 2008 and 2008 R2.
• Previous versions of Crystal Enterprise are not compatible with System Manager 6.0.