ERP Support Specialist
We are seeking a full-time position for an ERP Support Specialist. This position will be offering technical support (via phone and internet) to clients. The desired candidate is a dynamic person with a passion for technology, is an enthusiastic problem-solver, and is comfortable relating his or her knowledge to others.
Responsibilities include but not limited to:
- Troubleshoot client's software application installations.
- Identify and resolve various Network and Database issues.
- Debug customized installations for Sage Accpac ERP.
- Respond to general questions and inquiries for Sage Accpac ERP.
- 2+ years of experience with Sage Accpac ERP (A Plus!)
- Knowledge of Crystal Reports
- Knowledge of Windows Server and workstation operating systems
- Experience with configuration and support of Microsoft SQL Server and Pervasive.SQL databases
- Experience in software support and working with customers
- Experience with .NET and Visual Basic - supporting custom macros within Sage Accpac ERP
- Excellent verbal and written communication skills
- General accounting knowledge
Please email resume and cover letter to email@example.com with the subject line "ERP Support Specialist". We would like to hear about your career plans and know why you would excel in this position.