Are You Getting the Support You Need for Sage 300 (Accpac)?

At Equation Technologies, we believe that top-notch customer support is all about balance. We’re big enough to provide the resources you need, yet small enough to make it personal. And while we have the technical skills to tackle any custom development or integration project, we’re also accountants, CPAs, and business process experts with “real world” experience to help your company improve workflow and efficiency.

Over the years, lots of Sage 300 customers transferred their support over to Equation Technologies because of these common reasons:

• Lack of Technical Expertise - your support provider lacks in-depth technical expertise beyond basic product functionality.
• Slow Performance - the performance of your Sage 300 software has slowed to a crawl and your current Sage partner can't help.
• Support Response Lags - it takes several days - sometimes weeks - to get a support resolution from your current provider.
• You Need Integration - you want to integrate Sage 300 with an external application but you're being told it can't be done and that you have to replace your accounting software.

Why Equation Technologies?

Professional | Knowledgeable | Responsive

We're a one-stop shop for Sage 300, CRM, Fixed Assets, and HRMS software support as well as development, integration, and cloud hosting. Perhaps most important of all, we have almost 20 years of experience with Sage 300 (Accpac) and know the software inside and out.

• Single Source of Support – with a wide range of talent in-house, we rarely outsource to third parties which means you get better consistency and fewer companies to deal with.
• We Respond ... Quickly – it’s our policy to respond to all customer support requests within 4 hours at the latest. In fact, we respond to most customers within an hour.
• Proven Project Methodology – drawing experience from thousands of projects, we’ve developed a proven methodology that ensures project consistency and success.
• Support Program Options – whether you need full support or just a little help once in a while, we offer a range of monthly support options so you can choose one that fits your needs and budget.
• Sage Authorized Development Partner – we have the technical skills and certification to take Sage 300 beyond the built-in features. We also specialize in Sage 300 integration.