Sage 300 Business Care Overview

Staying current with Sage Business Care maintenance plan is an important part of your Sage 300, CRM, FAS, Intelligence and HRMS solution. As a critical component of your Sage platform, it provides software updates, upgrades and enhancements to your Sage software, along with access to the Sage Knowledgebase and more. It is a cost-effective and comprehensive way to protect and extend the value of your software investment, and ensures uninterrupted access to the most current product information.

Sage 300 Business Care	Silver	Gold	Platinum
Sage 300 Critical and Important Updates
Sage 300 Version Upgrades and Enhancements
24/7 Access to Sage Online Support Knowledgebase	Unlimited	Unlimited	Unlimited
Sage City peer-to-peer community help
Valuable Annual Discounts on Checks and Forms for your Business	20% discount	20% discount	20% discount
Support Chat	5 cases per year	Unlimited	Premium Support
Expert Sage Support Team Advisory Technical Support via Phone or Online	5 cases per year	Unlimited	Premium Support
Remote Desktop Support
Software Usage Advice
Upgrade Planning Assistance
Sage Payroll Updates	$395/yr
Unlimited Sage University Anytime Learning Courses	10% discount
Real-time Training		20% discount	30% discount
Appointment Scheduling
Proactive Support Contacts
Sage Intelligence	1 user (Report Manager)	1 user (Report Manager) + Designer module	3 users (Report Manager) + Designer module
Sage CRM	1 user	1 user	3 users
Sage Payroll Services	Free W-2s*	Free W-2s* 5% discount*	Free W-2s* 10% discount*
Sage Time	$100 off**	$200 off**	$300 off**
Sage Payment Solutions	$250 statement credit* Payments integration & activation support	$500 annual credit* PCI fee waived* Payments integration & activation support	$800 annual credit* PCI fee waived* Payments integration & activation support
Sage Summit Conference Registration	$100 discount	$200 discount	$200 discount
Sage Summit Conference Registration		$200 discount	$500 discount